Support Center

We're here to help! Our support team is dedicated to providing assistance with any questions or concerns you may have.

How Can We Help?

🔍 Venue Information

Questions about specific venues, their requirements, or how to find the right place for you.

Contact Venue Support

🛡️ Safety & Privacy

Concerns about safety, privacy, or reporting inappropriate behavior or venues.

Contact Safety Team

💻 Technical Issues

Problems with website functionality, mobile access, or technical difficulties.

Contact Tech Support

📝 General Inquiries

General questions about our services, policies, or how to get started.

Contact General Support

Response Times

Safety Concerns: Within 4 hours
Technical Issues: Within 24 hours
General Inquiries: Within 48 hours
Venue Submissions: Within 3-5 business days

Before You Contact Us

Check These Resources First:

Emergency Situations

If you're in immediate danger or experiencing an emergency:

  • Call 911 for immediate emergency assistance
  • Contact venue security if you're at a venue
  • Reach out to trusted friends or family for support
  • Contact local authorities for non-emergency safety concerns

Contact Information

Email Support

For most inquiries, email is the fastest way to reach us:

Business Address

2458 Sunset Boulevard, Suite 150
Los Angeles, CA 90028

Phone: (323) 555-0198

Feedback

We value your feedback! If you have suggestions for improving our service or want to share your experience, please email us at feedback@dotsco.org.